Shippings


The delivery of our orders are ensured by the services of BPost and DHL

So Natural Beauty shall not be responsible, and may not be held responsible, if customs charges or other fees have to be applied in the country of delivery.

Country Shipping costs Free shipping from
   Belgium 5 € 75 €
   Denmark
   France
   Germany
   Luxembourg
   Monaco
   Nederland
   UK
9 € 100 €
   Andorra     Austria
   Bulgaria     Croatia
   Cyprus       Czech Republic
   Estonia      Finland
   Greece      Guernsey
   Hungary    Ireland
   Italy           Jersey
   Lettonia    Lichtenstein
   Lithuania   Malta
   Norway     Poland
   Portugal    Roumania
   S. Marino  Slovakia
   Slovenia    Spain
   Sweden    Switzerland
   Turkey       Vatican
12 € 125 €
   Rest of the world 30 € N/A

Returns


The customer has a period of 14 clear days in which to exercise his/her right of withdrawal, without having to explain the reasons or pay any penalty amounts other than the costs of return postage.

This period starts to run from delivery of the order, and the customer exercises this right by returning the still new products (not opened and/or not used), at his/her own expense, together with the order number, to the following address: So Natural Beauty, rue des Perce-Neige 11, 7190 Ecaussinnes (Belgium).

When the 14-days period ends on a Saturday, a Sunday, a bank holiday or a public holiday, it is extended to the first working day thereafter.

Products returned by the purchaser that are found to be incomplete or damaged will not be taken back. Product refunds will be made no later than 30 days after the company So Natural Beauty has taken receipt of the products in question.

The refund will be processed using the same payment method chosen by the customer when the order was placed.